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Marketing and Sales
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Oracle TeleSales
Chapters
Introduction to Oracle TeleSales
Oracle TeleSales Business User Flows
Performing Searches
Maintaining Customer Information
Recording Customer Relationships
Working with Leads
Tracking Opportunities
Proposals, Quotes, and Orders
Interacting with Customers
Inbound and Outbound Calling Using Oracle Telephony Applications
Using Direct Telephony Integration
Enrolling in Marketing Events
Sending Collateral
Using Notes
Using Tasks