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Interacting with Customers
View topic for Interacting with Customers
Topics
Overview of Interacting with the Customer
Displaying a Summary of Customer Data
Using the At A Glance Window
Starting a Web Collaboration Session
Entering the Marketing Source Code in the eBusiness Center
Launching a Script for Your Customer Interaction
Contacting Lists of Customers Supplied by Marketing
Working with Personal Contact Lists
Viewing Interactions
Viewing What Marketing Activities are Targeted to Your Customer
Viewing an Organization's Products Under Service Contracts
Viewing Contracts a Customer Has with Your Organization
Viewing Accounts a Customer Has with Your Organization
Sending an E-mail to a Customer
Using the Collection Tab
Creating a Quick Service Request
Recording Your Interactions with a Customer
Wrapping Up an Interaction with a Customer
Restricting Interactions