Contents
Search
View Topic
Top Level
>
Procurement
>
Oracle Purchasing
>
Applications Help Library
>
HRMS Applications
>
Oracle HRMS
>
Oracle HRMS India
>
Applications Help Library
>
HRMS Applications
>
Oracle HRMS
>
Oracle HRMS US Federal
>
Applications Help Library
>
HRMS Applications
>
Oracle HRMS
>
Oracle HRMS South Africa
>
Applications Help Library
>
Service
>
Oracle TeleService
>
Setting Up Display of Customer Information
View topic for Setting Up Display of Customer Information
Chapters
About Customer Profiles
Topics
About Displaying Customer Information for Agents
Customer Profile Setup Process Overview
Defining Profile Ratings
Associating Ratings with Colors
Defining Profile Check Categories
Defining Profile Check Variables
Defining Drill Down for a Profile Check
Enabling Application Windows for Drill Down
Defining Profile Checks
Predefined Profile Checks
Defining Variable Profile Checks
Defining Boolean Profile Checks
Grouping Profile Checks for Display in Customer Profile Windows
Grouping Profile Checks for Display in Dashboard Tabs
Determining Access by Application Module and Responsibility
Running the Customer Profile Engine
Running the Customer Profile Engine for a Subset of Parties
Setting Automatic Refresh of Profiles on the Dashboard
Customizing Dashboard Displays by Customer Attributes