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Creating Service Requests and Field Service Tasks
View topic for Creating Service Requests and Field Service Tasks
Topics
Overview: Service Request and Task Creation
Overview: Dispatch Center
Marking Tasks for Customer Confirmation
Defining Customer Access and After Hours Constraints
Creating and Submitting Charges
Creating Task Dependencies
Overview: Parts Search and Ordering
Creating Parts Requirements Automatically for Tasks
Viewing and Manually Creating Parts Requirements
Receiving Parts from the Dispatch Center
Creating Follow-up Tasks from the Dispatch Center